{"id":3225,"date":"2026-07-21T12:42:44","date_gmt":"2026-07-21T12:42:44","guid":{"rendered":"https:\/\/mirarihotel.hr\/payment-security-refunds-complaints\/"},"modified":"2026-07-21T12:45:23","modified_gmt":"2026-07-21T12:45:23","slug":"sigurnost-placanja-povrat-i-reklamacije","status":"publish","type":"page","link":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/","title":{"rendered":"Sigurnost pla\u0107anja, povrat i reklamacije"},"content":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^2526|url^https:\/\/mirarihotel.hr\/wp-content\/uploads\/2024\/03\/DJI_0260_DxO_ivanisevicivan.com-2.webp|caption^null|alt^null|title^DJI_0260_DxO_ivanisevicivan.com (2)|description^null” bg_image_repeat=”no-repeat” parallax_content=”parallax_content_value” parallax_content_sense=”1.5″ css=”.vc_custom_1709742078772{margin-top: -40px !important;margin-bottom: 50px !important;padding-top: 300px !important;padding-bottom: 230px !important;}” el_class=”page_head”][vc_column offset=”vc_hidden-xs”]

<\/div>

Sigurnost pla\u0107anja, povrat i reklamacije<\/h1><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]1. Sigurnost online pla\u0107anja<\/strong><\/p>\n

Mirari Hotel koristi Monri WebPay sustav za sigurno online pla\u0107anje kreditnim i debitnim karticama. Sve transakcije obra\u0111uju se putem \u0161ifriranih komunikacijskih kanala u skladu s najvi\u0161im sigurnosnim standardima. Podaci o karticama za\u0161ti\u0107eni su SSL enkripcijom i ne pohranjuju se kod trgovca.<\/p>\n

Webshop koristi 3D Secure sigurnosni protokol koji omogu\u0107uje dodatnu autentifikaciju korisnika prilikom online pla\u0107anja karticama, \u010dime se osigurava vi\u0161a razina za\u0161tite i sigurnosti transakcija putem sustava va\u0161e banke.<\/p>\n

2. Pravo na povrat i reklamaciju<\/strong><\/p>\n

U slu\u010daju da smatrate kako pru\u017eena usluga nije u skladu s rezerviranom uslugom ili imate prigovor vezan uz rezervaciju ili online pla\u0107anje, molimo da nas kontaktirate u najkra\u0107em mogu\u0107em roku. Svaku reklamaciju razmotrit \u0107emo pa\u017eljivo i odgovoriti u zakonskom roku.<\/p>\n

3. Politika povrata sredstava<\/strong><\/p>\n

Povrat sredstava provodi se u skladu s uvjetima otkazivanja odabranima prilikom rezervacije. Fleksibilne rezervacije mogu se otkazati u propisanom roku. Nepovratne rezervacije nije mogu\u0107e otkazati niti ostvariti povrat sredstava, osim ako je to propisano va\u017ee\u0107im zakonom. U slu\u010daju dvostruke ili pogre\u0161ne naplate zbog tehni\u010dke pogre\u0161ke, potvr\u0111eni prepla\u0107eni iznos bit \u0107e vra\u0107en na istu platnu karticu.<\/p>\n

4. Za\u0161tita osobnih podataka<\/strong><\/p>\n

Mirari Hotel obra\u0111uje osobne podatke u skladu s Op\u0107om uredbom o za\u0161titi podataka (GDPR) i zakonodavstvom Republike Hrvatske. Osobni podaci koriste se isklju\u010divo za obradu rezervacija, pru\u017eanje usluga smje\u0161taja i ispunjavanje zakonskih obveza.<\/p>\n

Kontakt:
\n<\/strong>
\nMirari Hotel
\nE-mail: info@mirarihotel.hr
\nWebsite: www.mirarihotel.hr[\/vc_column_text][vc_empty_space height=”10px”][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row full_width=”stretch_row_content_no_spaces” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^2526|url^https:\/\/mirarihotel.hr\/wp-content\/uploads\/2024\/03\/DJI_0260_DxO_ivanisevicivan.com-2.webp|caption^null|alt^null|title^DJI_0260_DxO_ivanisevicivan.com (2)|description^null” bg_image_repeat=”no-repeat” parallax_content=”parallax_content_value” parallax_content_sense=”1.5″ css=”.vc_custom_1709742078772{margin-top: -40px !important;margin-bottom: 50px !important;padding-top: 300px !important;padding-bottom: 230px !important;}” el_class=”page_head”][vc_column offset=”vc_hidden-xs”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]1. Sigurnost online pla\u0107anja Mirari Hotel koristi Monri WebPay sustav za sigurno online pla\u0107anje kreditnim i debitnim karticama. Sve transakcije obra\u0111uju se putem \u0161ifriranih komunikacijskih kanala u skladu s najvi\u0161im sigurnosnim standardima. Podaci o karticama…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3225","page","type-page","status-publish","hentry","description-off"],"yoast_head":"\nSigurnost pla\u0107anja, povrat i reklamacije - Hotel Mirari<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sigurnost pla\u0107anja, povrat i reklamacije - Hotel Mirari\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=”stretch_row_content_no_spaces” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^2526|url^https:\/\/mirarihotel.hr\/wp-content\/uploads\/2024\/03\/DJI_0260_DxO_ivanisevicivan.com-2.webp|caption^null|alt^null|title^DJI_0260_DxO_ivanisevicivan.com (2)|description^null” bg_image_repeat=”no-repeat” parallax_content=”parallax_content_value” parallax_content_sense=”1.5″ css=”.vc_custom_1709742078772{margin-top: -40px !important;margin-bottom: 50px !important;padding-top: 300px !important;padding-bottom: 230px !important;}” el_class=”page_head”][vc_column offset=”vc_hidden-xs”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]1. Sigurnost online pla\u0107anja Mirari Hotel koristi Monri WebPay sustav za sigurno online pla\u0107anje kreditnim i debitnim karticama. Sve transakcije obra\u0111uju se putem \u0161ifriranih komunikacijskih kanala u skladu s najvi\u0161im sigurnosnim standardima. Podaci o karticama…\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel Mirari\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-21T12:45:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Procijenjeno vrijeme \u010ditanja\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mirarihotel.hr\\\/hr\\\/sigurnost-placanja-povrat-i-reklamacije\\\/\",\"url\":\"https:\\\/\\\/mirarihotel.hr\\\/hr\\\/sigurnost-placanja-povrat-i-reklamacije\\\/\",\"name\":\"Sigurnost pla\u0107anja, povrat i reklamacije - Hotel Mirari\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mirarihotel.hr\\\/#website\"},\"datePublished\":\"2026-07-21T12:42:44+00:00\",\"dateModified\":\"2026-07-21T12:45:23+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mirarihotel.hr\\\/hr\\\/sigurnost-placanja-povrat-i-reklamacije\\\/#breadcrumb\"},\"inLanguage\":\"hr\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mirarihotel.hr\\\/hr\\\/sigurnost-placanja-povrat-i-reklamacije\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mirarihotel.hr\\\/hr\\\/sigurnost-placanja-povrat-i-reklamacije\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mirarihotel.hr\\\/hr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Sigurnost pla\u0107anja, povrat i reklamacije\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mirarihotel.hr\\\/#website\",\"url\":\"https:\\\/\\\/mirarihotel.hr\\\/\",\"name\":\"Hotel Mirari\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mirarihotel.hr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"hr\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Sigurnost pla\u0107anja, povrat i reklamacije - Hotel Mirari","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/","og_locale":"hr_HR","og_type":"article","og_title":"Sigurnost pla\u0107anja, povrat i reklamacije - Hotel Mirari","og_description":"[vc_row full_width=”stretch_row_content_no_spaces” bg_type=”image” parallax_style=”vcpb-default” bg_image_new=”id^2526|url^https:\/\/mirarihotel.hr\/wp-content\/uploads\/2024\/03\/DJI_0260_DxO_ivanisevicivan.com-2.webp|caption^null|alt^null|title^DJI_0260_DxO_ivanisevicivan.com (2)|description^null” bg_image_repeat=”no-repeat” parallax_content=”parallax_content_value” parallax_content_sense=”1.5″ css=”.vc_custom_1709742078772{margin-top: -40px !important;margin-bottom: 50px !important;padding-top: 300px !important;padding-bottom: 230px !important;}” el_class=”page_head”][vc_column offset=”vc_hidden-xs”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]1. Sigurnost online pla\u0107anja Mirari Hotel koristi Monri WebPay sustav za sigurno online pla\u0107anje kreditnim i debitnim karticama. Sve transakcije obra\u0111uju se putem \u0161ifriranih komunikacijskih kanala u skladu s najvi\u0161im sigurnosnim standardima. Podaci o karticama…","og_url":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/","og_site_name":"Hotel Mirari","article_modified_time":"2026-07-21T12:45:23+00:00","twitter_card":"summary_large_image","twitter_misc":{"Procijenjeno vrijeme \u010ditanja":"2 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/","url":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/","name":"Sigurnost pla\u0107anja, povrat i reklamacije - Hotel Mirari","isPartOf":{"@id":"https:\/\/mirarihotel.hr\/#website"},"datePublished":"2026-07-21T12:42:44+00:00","dateModified":"2026-07-21T12:45:23+00:00","breadcrumb":{"@id":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/#breadcrumb"},"inLanguage":"hr","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mirarihotel.hr\/hr\/sigurnost-placanja-povrat-i-reklamacije\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mirarihotel.hr\/hr\/"},{"@type":"ListItem","position":2,"name":"Sigurnost pla\u0107anja, povrat i reklamacije"}]},{"@type":"WebSite","@id":"https:\/\/mirarihotel.hr\/#website","url":"https:\/\/mirarihotel.hr\/","name":"Hotel Mirari","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mirarihotel.hr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"hr"}]}},"_links":{"self":[{"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/pages\/3225","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/comments?post=3225"}],"version-history":[{"count":2,"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/pages\/3225\/revisions"}],"predecessor-version":[{"id":3227,"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/pages\/3225\/revisions\/3227"}],"wp:attachment":[{"href":"https:\/\/mirarihotel.hr\/hr\/wp-json\/wp\/v2\/media?parent=3225"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}